How do I check-in or check-out?
All of our properties are equipped with electronic lock boxes or deadbolts, and each guest is assigned a unique code to access the property. This code is valid for the duration of your stay and no two codes are the same!
See our Check-In / Check-Out Policy on our Property Policies page for more information.
What amenities are available?
Amenities vary by property, but all homes are equipped with the basic necessities for your stay, as well as a pack and play and a limited amount of beach chairs and toys. We ask that all items be cleaned, dried, and returned to their storage location prior to your departure.
Do properties have cameras or recording devices?
Your privacy is important to us! We do not have cameras or recording devices at any location on any of our properties. We simply ask that you respect our property as your own, obey the law and follow the house rules (provided in your welcome letter)!
How are properties cleaned after each rental?
We follow a five step cleaning process between each guest stay. You can learn more about this process in our Policies.
Are pets allowed?
Pet policies vary by property, and you can find a pet policy listed on each property page. Please contact us if you have any questions before booking.
Do your properties have any safety features?
Safety features vary by property, but every location features:
Upon check-in, please familiarize yourself with the location and status of applicable safety features.
What if I need to cancel a reservation?
Please refer to our Refund Policy under Property Policies.
Do you offer discounts?
Yes, there are multiple ways to save on your stay!
Discounts apply only to the base rate and is not inclusive of taxes or fees. Discounts can be combined for a total not to exceed ten percent (10%) per booking. Discounts are not valid in combination with any other offer.
